I’ve noticed such a wonderful change in my pups. It says on Top Tails website that they become a part of your family. I would say that is true. Thank you guys! Boo and Samantha are in great hands.
Top Tails is wonderful! They really take the time to get to know you and your pet. I love the hand written notes. I feel safe with my dogs in their capable hands. Highly recommend!
These guys are awesome. Our dog can be a hot mess sometimes but no matter who comes to walk him he’s always in good hands. They are easy to work with and were very patient when my wife had our son. We had to keep switching and adding appointments but Holly handled it well! Highly recommend Top Tails!
My husband & I recently used Top Tails to pet sit for our cats while we were away on vacation. We had never used a pet sitting service before and had normally relied on friends/family for this. We decided to give it a try and couldn’t be happier.
The online registering was simple and the free in-home initial consultation visit was convenient and friendly. When we came home from vacation, there were individual hand written notes about the cats for each day, all feeding instructions were followed, dishes washed, litter scooped daily, rug by the litter box vacuumed (that was a bonus since I didn’t request that), and we had two very happy cats upon our return.
We have another vacation planned in a few months and we will definitely be using Top Tails again. I highly recommend them.
Tanya, Holly and the rest of the crew at Top Tails were spectacular with my dog, Bruce. We used 2-3 times a week for regular walks during the 4 years we lived in Manayunk. We recently moved out of their service area and I was very sad we’d have to find new walkers as trustworthy as TT. They were very friendly and always made sure Bruce was happy and that I knew he was loved by the crew. They even got him a card and gift on his birthday – he loves mini tennis balls! I also loved the ease of scheduling and payment online. I highly recommend Top Tails and will miss them! Thanks for a great 4 years.
I am so incredibly impressed with Top Tails. I have been using their services for almost a year, mostly for vacations, but the last few months they have cared for my dog every Sunday.
Some things that I love about this company:
– the walkers always arrive during the scheduled time.
– the walkers leave adorable notes detailing what they did for/with my pet. Even down to how much she ate, how my dogs mood was upon arrival, and the weather.
– my dog is always well taken care of and rather than suffering separation anxiety while I am away, she looks forward to my long days of work because she spends time with her walker friends. I can tell because she is so much happier when I return home, since I hired top tails.
-once while on vacation my dog had an issue with an unleashed dog while being walked, the walker called me immediately and gave me all the details.
-the owner: Tanya, and the manager: Holly, are always quick to respond to emails and phone calls and are so easy to work with.
Top Tails has given me peace of mind while I work 14 hour days that my dog is not only fed but is loved, played with, and comforted. I will say that prior to hiring them, I was nervous to hire a stranger to walk my dog, as she is (like so many peoples dogs are) my best friend in the world. But, after using them, I highly recommend them to anyone in need of an affordable, reliable, compassionate, animal loving caretaker for their pet.
I love Top Tails! I use them to watch my cat every time I go out of town and maybe I’m crazy, but I’m pretty sure she gets excited when I tell her that her sitters are coming. Prices are extremely reasonable, so honestly, if I’m going to be overnight at all, I use them! They leave super cute notes that reflect my pets’ actual personality, so I know they aren’t just writing stuff from their office or something. Highly recommend!
Top Tails has been walking our dog Virginia on most weekdays for almost a year. Their service is excellent, flexible, and consistent. We use their monthly plan, which is easy to set up and manage online. Highly recommended…
Top Tails (and walkers) cared for our two labs for the past 4 years. They have been nothing but superb! They treated our furry kids like their own and I always felt comfortable with their walkers in our home. They were very accommodating as our schedules were hectic (and suddenly would change). We never had an issue….
We were sad to leave Top Tails and only did so because we relocated to another state. I highly recommend!
Top Tails has cared for our cats during vacations the past couple of years, and when we got our puppy this past December, looked after him daily for mid-day walks and potty breaks. Signing up for service was easy, and we loved getting the notes from each visit describing what happened, how our pets did, etc. The sitters and owner are friendly and responsive, and we have never had a problem with them coming and going from our place. We would recommend Top Tails to anyone who is looking for a pet sitting service any day!
I truly cannot express how happy I’ve been with Top Tails’ services! This past year I bought two puppies and knowing that Top Tails would be in to check on them, feed them, and play with them made these first 7 months with them so much easier.
What Top Tails does best is communication. The little notes they leave after each visit are A) very cute and B) really helpful. My younger puppy has had some stomach troubles so knowing whether she’s eating, drinking, playing normally even if I’m not there has been a huge help. Top Tails has also always been great about updating their profiles and helping me with any last minute changes to my schedule.
The most important thing though is that they clearly really care about your pets. My roommate worked nights so she was often home during Top Tails’ visits. She always said that the walkers (especially our awesome regular walker Emma) were so sweet with my pups and that she could tell that Barkley and Flicka were always so happy to see her 🙂
Simply a wonderful service for our family! Charlie dog loved the staff; they took great care of him, especially since he had to get medicine and some extra love every day. I can’t speak highly enough, smart and efficient staff.
We have been using Top Tails for daily walking appointments since we first brought our dog home about 1.5 years ago. They have a super easy and convenient scheduling, invoicing, and billing system and have been extremely accommodating and helpful anytime we have had to make changes to our schedule or visit instructions. The office management and all of the employees consistently show great compassion and care. We love getting the daily notes!
Top Tails is like having a Team of Awesome for your pup! They are professional, warm, friendly, responsive and take really great care of our dog. I love the notes they leave and have been impressed with the communication across all the employees from those who walk Nalu to those who are in the office. I highly recommend them!
I used Top Tails to take care of my 8! cats while I was in Europe for almost 3 weeks. The ladies who took charge did a fabulous job, one of my cats is very elderly and fragile and I was worried she would take a turn for the worse during my absence but she received the necessary TLC to make it through to my return and she is doing very well. The other cats were also well cared for and it was not an easy assignment with such a busy roster. I would not hesitate to use Top Tails again for the cat care services.
I love Top Tails. I didn’t want to board my puppy so they were a great solution because they came to my house. They were very easy to work with and scheduling was a breeze. They even cleaned up after my dogs accident and left a nice note and doggie bag for me. I will be using them again, I recommend!
This is truly an outstanding company. They are so professional and we wouldn’t trust our two, large, very energetic wonder dogs with anyone else!
They have been so accommodating to our highly variable schedule and they hire great walkers who really seem to take good care of our pups.
We HIGHLY recommend them (and we don’t say that about many places- we shopped around and have been very disappointed with other companies).
Very professional and courteous. The meet and greet is a valuable tool in which they get to meet the pets and see one on one what your needs are. The daily notes they leave describing the visit is a plus. I have also started to use their products from Life Abundance and my cats love the food and the snacks.
We love TOP TAILS. They are professional and have an excellent sense of customer service. Our Puppy Parker loves Maddie! If you need puppy care we 100% recommend TOP TAILS. Parker is always well taken care of and Maddie always leaves us a note letting us know how he was and what they did, as a new puppy owner I loved getting these notes! I never have to worry about Parker during the day! Thanks TOP TAILS!
We first used Top Tails’ services the weekend after we moved to Philadelphia when we had to leave town for a wedding and didn’t have anybody to help take care of our dog baby Tyler. We found them via a Google search. It was so easy to set up a meet and greet so they could get to know Tyler a bit, and they then came to feed and play with him 2x/day the weekend we were gone. We continued to use Top Tails’ dog walkers 3x/week the days that Tyler wasn’t in daycare for the next three years. They are friendly, professional, and it is so clear that they loved and cared for Tyler as if he were family. They leave daily notes to let you know what they did and how your pet was feeling. We had a bunch of different walkers during the three years and never had any issues at all. Once, on a walk, an off leash dog confronted and bit Tyler and they called me right away to let me know about the issue and that everything was okay. There were a few times that we needed last minute walks and they were always able to accommodate these requests. When we moved away from Manayunk last week, we were so sad to tell the Top Tails family that we were leaving. We are so grateful for the wonderful care they gave to Tyler and would recommend them without hesitation to anyone!
Today was my first day using Top Tails and it definitely won’t be my last. The staff is so friendly and accommodating from the moment you sign up with Top Tails. I can tell that Bentley is in good hands. The note that was left for me to let me know how Bentley was during his visit, is such an appreciated gesture. Thank you so much 🙂
Outside of my family and friends, Top Tails is the only professional pet sitting/walking service I will ever use. They are so professional and nice. I had to leave town on a last minute trip, and they were so flexible with my schedule. After every visit, they leave little notes letting me know how my pup did on the visit… in detail! The sitters are very sweet and professional.
Love Top Tails, and thank you!!
Incredibly reliable, very dog-centric; always looking out for your dog and what’s best. If they see anything out of the ordinary (like eating grass, food uneaten, etc), they let you know.
My Pitbull Mason loves his dog walkers and is visibly happier when I get home after he has been able to see his new friends. I love getting little notes about their time together, my favorites are up on the fridge like I had a child getting awards in kindergarten. Love Top Tails, not a complaint in the world here.
You will not find a better place than Top Tails. It was the first place I called to walk our dog I moved to the Philadelphia area 4 years ago. When I spoke to Tanya about their company, her overall genuine personality and love for animals made me know that I wanted this company to take care of my dog. I have used Top Tails every weekday for walks and they are very flexible with your schedule. The walker leaves little notes after every walk about your pet. The staff is wonderful and they treat you like family. If I ever have an emergency, I know I can call Top Tails and they will help in any capacity. I would definitely recommend Top Tails to anyone in the area, no better pet sitting service out there!
Tanya and every pet sitter at Top Tails have taken great care of my dogs for many many years. I would not use anyone else. I have three dogs, all with very different personalities and all of the sitters have done a great job taking care of them. When I am not home I know that the dogs will get lots of exercise, all of their medication, and I know that my house is in good hands. Tanya is nothing but professional and has excellent customer service. I would recommend Top Tails to anyone looking for a dog sitter.
When we got home after 2 weeks away, our cats were all three content, calm and totally relaxed. None of the freakiness or misbehavior from the pre-TopTails days. And, yes, we love the report cards.
I have been using Top Tails to care for my cat Sookie for the last year and a half. Their service is fabulous – the folks taking care of the animals are very engaged, and they leave a note every day about the state of affairs with the pet and the house.
I have always returned home to things in tip top order and Sookie is happy and really seems to enjoy their care. Although I always use the 30 minute service, the menu of options looks like it would be helpful under a number of circumstances.
If you are lucky enough to live in their service area, I highly recommend Top Tails.
This was my first time leaving my puppy so I was very nervous. Holly (the store manager) made my vacation more enjoyable by forwarding all the notes from each visit so that I knew how Winston was doing. Alicia (Winston’s walker) left very detailed messages about her visits with him. What they did, where they went, etc. All of the staff is friendly and I will definitely be using Top Tails again in the near future.
Top Tails has been great for myself and my dog Lula.
I recently moved to Manayunk and everyone I have spoken with at Top Tails has been extremely friendly and helpful. Whenever I need a last minute appointment made they have always accommodated with no problems at all.
I always receive friendly notes about how much fun they have had with my dog during the day and seem to truly care for my dog and enjoy spending time with her. It gives me comfort to know the folks at Top Tails are looking after Lula while I’m at work during the day.
I would recommend Top Tails to anyone in the area needing pet sitting services or walking.
We recently used Top Tails to pet sit our two dogs while we were away for the holidays. One of our dogs had some health issues right before we left and I was nervous about leaving him. I had nothing to fear though, because the Top Tails employees are wonderful! They came to our house twice a day to feed, water, walk, clean up after, and play with our dogs. They left us notes about what they did and how the dogs seemed each day and even went above and beyond to take the trash and recycling to the curb for us. It is clear they love animals and I felt very comfortable with them watching our dogs, and to some extent, our house. This was our first time using a pet sitting service and I am so grateful that we found Top Tails. Highly recommended!
Top Tails is the reason I feel comfortable leaving my cat Izzy at home anytime we go away for a long weekend or vacation. Their service is completely reliable and the pet sitters are conscientious and caring. Whenever we return from being away, we find detailed notes about our cat’s mood and behavior, and it’s clear that the people Tanya hires love animals and enjoy spending time with them. They also bring in the mail, empty the cat litter and, on our last trip, Christina even took our trash cans to the curb when she noticed our neighbors’ cans on the street. I can’t praise Top Tails highly enough. What a wonderful service!
We have been using Top Tails’ cat sitting services for a couple years, and we’re very pleased. Our previous cat sitters, while reliable and competent, couldn’t seem to get our shy female cat to come out. Most of the time they never saw her at all.
The first time we tried Top Tails, that was history. She regularly comes out for brushing, playing and general interaction with the sitter, which makes us feel much better about being away.
Top Tails is great. The first time I used them, I was very impressed that they came to my house before my trip and met with my animals and I. They are very easy to schedule, their website is great. Most important, they take great care of your animals, and leave a note with each visit. They are pricey, but worth every penny. That being said, I have actually over scheduled them before, and they corrected it to save me money. I would recommend Top Tails to anyone.
Tanya, Allison, and everyone at top tails have been easy to deal with and, most importantly, have been great with our dog. Highly recommended!
Top Tails is tops! Tanya, Kaitlyn and everyone are very serious about caring for your pets. I was nervous using a pet sitting service for the first time and Top Tails delivered. Kaitlyn was wonderful with my herd of cats and left very details notes about their care. She was very thorough and even emptied the dehumidifier when she noticed it was full. I arrived home to happy and well cared for animals and I wouldn’t hesitate to use them again!
Top Tails is top notch! Christina absolutely loves my doggie, and I know Chase will miss her when we move. Thanks for everything guys!!
I was a client at Top Tails for about two years while I was in graduate school. The staff and dog walkers were amazing with my chocolate Labrador, Rigley. I always knew he was in great hands when they came at lunch time to let him out! Top Tails is a wonderful company and delivered exceptional pet care to my furry baby! I would recommend them to anyone in the Manayunk/Philadelphia area!
I loved my experience with Top Tails. I felt very comfortable leaving my cat alone for the week knowing my sitter would be by daily. I was even able to request changes to the air conditioning / window situation in the middle of the week, when I read that the weather was going to change dramatically.
Also, my sitter sometimes stayed longer than the required period because she thought my cat was lonely. And I know he was so I’m grateful. I’ll definitely use Top Tails any time I need a sitter.
The resident cat and I both love Top Tails very much. I feel completely secure not only that kitty will get lots of attention, play time, and perfect care, but I also feel very secure about the house as well when I’m away.
The sitter is immensely thoughtful, doing more than asked, like making sure everything is clean, including the food tray and area around it. They even kindly wheeled the emptied trash cans back to the house after collection.
I love the online reservation system that lets you leave any number of notes about what needs to be done at each visit. And if you forget something, you can send another email, and they will cheerfully add the info to the instructions to the sitter.
The sure sign of great cat sitting: no little cat paybacks for being away (you know what I mean: little presents, damage to favorite stuff, etc.).
And the very complete notes left for each and every visit are wonderful entertainment, so I know just how kitty spent each day during my absence.
It’s really worth having professional service like this. Woohoo Top Tails!
My fiance and I used Top Tails to house sit our dogs when going on business trips and last minute emergencies. They were always very flexible and the staff is fantastic. Tanya (the owner) took the time to come meet our two Rottweilers and assured us that her staff was comfortable working with large dogs. She was right! They would take them on walks and play with them in the yard or just keep them company. The daily notes that they would leave were great too! And they were always welcome to getting check in calls to ask how our babies were doing! I wouldn’t go anywhere else! Thanks Tanya and Staff!!
My husband I employed Top Tails for the first time last week and what a pleasure they were! Erika, our cat sitter, left us the most delightful notes – 1 per day we were gone – all about how all 3 of our kitties did each day and what she had done for them! She was wonderfully thorough and the kitties seemed great upon our return! Everything about Top Tails is top notch!
My husband and I have been very nervous about having someone watch our babies(4). After meeting with Tanya, our new favorite pet sitter, our fears were gone. The entire company is nothing but first class and Tanya is just awesome and we couldn’t ask for a more caring or trustworthy sitter just A+++++ all around. We will only use Top Tails Pet Sitting and Dog Walking for our pet sitting needs. Thanks for everything, you guys rock!!!!
We recently used Top Tails for the first time to cat sit our pair of bengals while we were away for a week’s vacation, and we couldn’t have been more pleased and impressed with their service.
Tanya & co. were extremely professional, thorough, and well organized (and if Yelp would let me underline those words, I would!). And as others have stated, communication was excellent and scheduling was a breeze, thanks to a very well-thought-out website. And Sheanna, the staff member who actually made the visits, was wonderful, leaving us very detailed notes for each visit and sending us text messages each time she left our apartment, letting us know that our cats were doing great.
We were very glad we went with Top Tails and have zero hesitation about recommending them to anyone in the area who is in need of a top-notch, reliable pet sitting service. We very much look forward to working with them again in the near future! Thanks Tanya!!
Top Tails is fantastic! Tanya is prompt in responding to emails and phone calls and is great at making you feel comfortable. They come out to your house and meet you to make sure that you are comfortable with them. They actually started walking our dog the next day! You schedule appointments and pay online, which is very easy and more secure. Also, if you sign up for a monthly program, you get a nice discount!
We use them every day with our dog, Mr. P, and they have been such a wonderful lifesaver for us! They leave us notes every day when we come home to tell us what he did and how he was. It’s so great to be able to really trust someone with your pets!
I was very pleased with the dog walking services provided by TOP TAILS® Pet Sitting and Dog Walking.
The individual dog walkers were awesome and made Cali (my dog) so happy. I was home multiple times working and every time the walker came in, not even knowing I was in the other room, she would
welcome Cali and I could tell Cali loved her. Overall they were easy to work with, always on time, and able to accommodate my requests. It is too bad I have moved to the suburbs, I would recommend anyone to have their dog walked by TOP TAILS® Pet Sitting and Dog Walking.
The level of professionalism at TOP TAILS® Pet Sitting and Dog Walking is top-notch. Having been a customer for over a year, I am consistently impressed by my dog walker. She leaves the best notes. In addition, my dog is always so happy when I get home everyday from work. Bailey thanks you for all you do!
TOP TAILS® Pet Sitting and Dog Walking has been great for Rosey, our Saint Bernard. She always enjoys her walks, and we know they are taking great care of her. We trust TOP TAILS® Pet Sitting and Dog Walking unconditionally! And, they have never missed a walk, in the rare case our normal walker can’t make it, they’ve always had a reliable backup.
In this day and age, it’s hard to find a company you can trust. TOP TAILS® Pet Sitting and Dog Walking was recommended to me by my neighbor. My dogs love them and the customer service we received was outstanding. Keep up the good work!